Stop losing jobs to voicemail.
You're on the tools. The phone rings. You can't answer. That caller books someone else in 30 seconds. Gibson catches those calls before they disappear.
Get your free call audit →Sound Familiar?
Problems we solve for trades businesses
Missing calls while on the job
Demand Recovery texts the caller back in 60 seconds. 'Hey, sorry I missed your call. I'm on a job right now. What do you need done?' Most reply.
No overflow, calls die in voicemail
Call routing sends calls to the next available person. If nobody picks up, you get an SMS alert with the caller's number within seconds.
$5K/month on Paid Search, no idea what works
Call tracking shows exactly which placements and campaigns booked actual jobs. Not impressions. Not views. Jobs.
13 phone numbers, can't track any of them
Consolidate into tracked numbers. Each channel gets one number. All calls ring your phone. Now you see everything.
Callbacks happen 24 hours later (or never)
5-minute recovery SLA with automatic alerts. The caller gets a text immediately. You follow up within 5 minutes.
Can't tell which ads bring the jobs
Keyword-level attribution. You spent $200 on 'emergency plumber Sydney' and it booked 4 jobs. You spent $300 on 'plumber near me' and it booked 1. Now you know where to put the money.
Gibson for trades: Australian trades businesses (electricians, plumbers, HVAC technicians, pest controllers, roofers) miss an average of 30% of inbound calls because the owner or technician is physically unable to answer while working. Gibson's Demand Recovery sends an automatic SMS to the caller within 60 seconds. Call routing ensures overflow calls reach the next available person. Call tracking shows which AI citations and placements actually book jobs, not just generate impressions. Gibson has helped trades businesses across Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and Auckland, reduce ring-outs and recover thousands of dollars in leads that would otherwise have gone to competitors.
What We Do for Trades
The Gibson services that matter most
33→15%
ring-out rate
Three trades businesses (an electrician with 12 vans, a plumber in Melbourne, and an HVAC company in Brisbane) all had the same problem. Gibson fixed routing, recovery and attribution for each one.
Read the full case study →Common questions from trades businesses
I'm on the tools all day, how does this work?+
You don't need to do anything differently. Calls still ring your phone. If you can't answer, the system texts the caller back in 60 seconds and alerts you via SMS. You call back when you can, usually within 5 minutes.
Will this work with my existing phone number?+
Yes. Tracked numbers route to your existing phone. The caller doesn't know the difference. Your van signage, local search profiles and website each get a unique number, but they all ring you.
How much does it cost?+
Starts at $89/month for basic tracking. Most tradies are on Growth ($189/month) which includes missed call SMS, call routing and overflow. One recovered job pays for 6 months.
I've got 13 numbers already, can you sort that out?+
Yes. We'll audit your current numbers, consolidate where possible, and set up tracked numbers for each channel. Albert handles the whole thing.
Do I need to install anything?+
No apps. No hardware. Calls ring your normal phone. The only technical bit is a small script on your website for dynamic number insertion. Albert sets that up for you.
On the tools right now?
Book a free audit for when you knock off. Albert will show you how many calls you're missing and what they're costing you. Takes 15 minutes.