Industry · Dental & Medical
New patients call once. If nobody answers, they book the practice down the road.
Every missed new patient call is a patient worth thousands in lifetime value. Gibson tracks where your calls come from, recovers the ones you miss, and brings lapsed patients back with SMS recall.
The Gibson stack for dental and medical
Call tracking, patient reactivation, and letterbox. One operator, three layers.
Every practice has the same three gaps. Here is how Gibson closes each one.
Call Tracking
Each marketing channel gets its own tracked number: Google Ads, Healthengine, your website, local directories. You see exactly how many new patient calls each source generates. From $99/mo on tiered packages, you stop spending on campaigns that drive traffic but not appointments.
Learn more ›Demand Reactivation
Reception is busy. The new patient call goes to hold. The patient hangs up and books down the road. Gibson texts the missed caller back within 60 seconds. Patients who have not visited in 6 to 12 months get an ACMA-compliant SMS recall. From $797/mo, 40-day free trial.
Learn more ›Letterbox Distribution
Tracked letterbox drops across 155+ Sydney suburbs. Each flyer carries a unique number so you know which areas produce new patient calls. Supervisor-verified delivery. Effective for practices opening in new locations or expanding into adjacent suburbs.
Learn more ›By the numbers
Brief us
Want to know how many new patient calls you are missing?
Book a free call audit. Albert will look at your current setup and show you which channels drive new patient enquiries and which calls are falling through. No obligation.