She wanted a booking this weekend. Your phone rang out. She booked somewhere else.
Beauty and wellness clients book on impulse. If they call and you don't answer, during a treatment, after hours, on a break, they move on. Gibson makes sure those bookings don't disappear.
Get your free call audit →Sound Familiar?
Problems we solve for beauty & wellness businesses
Missed calls during treatments
Demand Recovery texts the caller back within 60 seconds. 'Sorry we missed your call. What service were you looking for?' Most respond and book.
No idea which marketing brings bookings
Call tracking shows you exactly how many calls came from Instagram, Paid Search, your website, and directories. You see what actually fills your chair.
Social media spend with no attribution
Your Instagram bio link, Facebook page, and Google listing each get a tracked number. Now you know which platform actually drives phone bookings.
Quiet weeks with empty chairs
Database reactivation sends SMS to past clients. 'We haven't seen you in a while. Book this week and save 15%.' Re-engagement that fills gaps.
Front desk overwhelmed during peak hours
Call routing handles overflow during busy periods. Every call gets answered or gets an immediate SMS text-back.
Online booking but no phone tracking
Not everyone books online. Many still call, especially new clients. Call tracking captures the enquiries your booking system doesn't.
Gibson for beauty & wellness: Gibson Promotions helps beauty and wellness businesses across Australia, from salons and clinics in Sydney, Melbourne and Brisbane to operators in Perth, Adelaide, Canberra, Hobart and Auckland, track every phone booking back to its source, whether that's Instagram, Paid Search, a directory, or word of mouth. Beauty clients book on impulse and don't wait. Gibson's Demand Recovery sends an automatic SMS within 60 seconds if you miss a call during a treatment. Past clients who haven't visited in months can be re-engaged with SMS campaigns. Call tracking shows which marketing channels actually fill your appointment book.
What We Do for Beauty & Wellness
The Gibson services that matter most
Call Tracking
See which platforms (Instagram, Google, directories) actually drive bookings
Demand Reactivation
Re-engage past clients who haven't booked in months
Call Routing & IVR
Handle overflow during peak hours so every call gets answered
Letterbox Distribution
Tracked flyer drops in your local area. Prove which suburbs respond.
Common questions from beauty & wellness businesses
Can you track calls from Instagram and Facebook?+
Yes. Your Instagram bio link and Facebook page each get their own tracked number. You see exactly how many booking calls each platform drives.
What happens when I miss a call during a treatment?+
The caller gets an SMS within 60 seconds. For beauty clients, that's often someone ready to book right now. The SMS keeps them engaged until you can call back.
Can you help fill quiet periods?+
Yes. Database reactivation sends SMS to past clients who haven't booked in a while. Well-timed offers fill empty chairs during quiet weeks.
We already have online booking, do we still need this?+
Many new clients still prefer to call, especially for first visits or to ask questions about services. Call tracking captures the bookings your online system misses.
Do you do local area marketing?+
Yes. Tracked letterbox drops in your surrounding suburbs. Each flyer has a unique number so you can see which suburbs actually respond.
Fill your appointment book with the right marketing.
Book a free call audit. Albert will show you which marketing channels actually drive bookings, and how many calls you're missing during treatments.